Currently, The Neighbor Lady, Inc serves clients in Northfield and the surrounding small towns including Dundas, Dennison, and now in Cannon Falls! While we do not serve the entire Lakeville area yet, we do serve residents at Kingsley Shores. Clients outside of the service area will be considered on a case by case basis for short term care only. We are able to provide referrals to other agencies in your area if you are in certain areas of the Twin Cities, so please contact us if you would like some help finding service in your area.

The Neighbor Lady, Inc. offers services that are certified by the Minnesota Department of Health, and we carry current insurance required by the State of Minnesota.

No. The Neighbor Lady, Inc. is not licensed to offer any medical services. This includes, but is not limited to: personal care, hygiene, dispensing or offering reminders for medications, assistance with physical therapy or doctor prescribed diets. We can, however, connect you with a qualified nursing care professional or agency to help you with those needs.

The Neighbor Lady, Inc. can accompany you to the doctor. We are willing to sit in the parking lot, waiting room, or in the exam room, depending on your comfort level.

However, we can only do so with approval, understanding, and complete agreement if it is your loved one. If your parent is in agreement, we can attend doctor appointments, take notes and give you a complete report of the day. We can also manage a video of the visit from the office, if all parties are willing and the clinic wifi is strong.

No. The Neighbor Lady, Inc. will provide a driver and a car for companion outings or errands, so we do not do any evaluation of client driving capabilities. If you have concerns about your parents' driving, you can contact the Minnesota Department of Public Safety at: dps.mn.gov or their primary care provider for advice.

The Neighbor Lady, Inc. can offer occasional help with weeding or gardening, but we do not offer complete lawn or landscaping services. We are, however, happy to help you find a professional in your area, and we are able to be present during meetings with contractors.

The Neighbor Lady, Inc. can clear a deck, steps or a short sidewalk if it can be accomplished with a shovel. We do not clear driveways, but we can help you find a professional in your area, and we can be present when you meet contractors.

Currently, The Neighbor Lady, Inc. offers daily welfare checks within the city limits of Northfield only. These are 1 hour appointments, 5 days a week. Generally they consist of making sure nothing is amiss in the home, the client is safe and continuing to practice safe habits, and helping to communicate to family members who may not be able to check in as often as they would like. We can also do welfare checks for short periods to bridge a gap due to extenuating circumstances (ie: periods of illness, life transitions or while primary caregivers are away on vacation) outside of the city limits. But due to staffing, those are only short term. We can help connect you with local resources and professionals to help with daily care, or recommend electronic monitoring devices for your unique situation.

No. Because The Neighbor Lady, Inc. is not licensed to do any kind of medical care, and we are not eligible to be a provider of such, we cannot take any kind of medical insurance for payment.. Your insurance agency should be able to connect you to a licensed ride share provider, if necessary. However, we can still provide rides to the doctor. We can also provide you with a receipt.

Currently, we accept cash, personal checks or bill pay through your bank. We also accept Venmo, Zelle and PayPal.  (Zelle is our personal favorite - but we accept all above forms.) We are a private company accepting private pay only - no insurance or Medicare reimbursements are available to our knowledge. We can, however, provide detailed receipts.

The Neighbor Lady, Inc. offers a competitive flat rate / per hour fee for all services. We are paid at time of service for occasional clients. Once an ongoing relationship is established with clients seen regularly, we can bill monthly. Contact us for a free, no obligation consultation to discuss your particular billing needs.